Jersey Fly Girl Policies

Our business policies have changed, so please take a look and familiarize yourself! 

Paying Invoices

Invoices will be sent to the email address you provided when registering and/or at the time of purchase. Please check your spam/junk folder and let us know ASAP if you have not received your invoice. Invoices will be resent if they remain unpaid after 24 hours and invoices will be CANCELLED after 48 hours. If you repeatedly claim item(s) and fail to pay your invoice, the Jersey Fly Girls reserve the right to refuse to sell to you.

Barb Bucks

Barb Bucks are the official 'lulacash' for the Jersey Fly Girls and can be utilized ONLY on inventory in the Jersey Fly Girls boutique. All Barb Bucks will have an expiration date printed on them and will expire on the last day of the following month of issuance (ex. if you get Barb Bucks in February, they will expire 3/31). Barb Bucks may not be eligible for brand new inventory or limited release capsules and eligibility for use is at the sole discretion of the Jersey Fly Girls.  

Item Hold Requests

If you would like to claim an item, but cannot pay within 48 hours, you may request that the Jersey Fly Girls hold the item for you. The Jersey Fly Girls reserve the right to approve or deny the request on a case by case basis. An item placed on hold is unavailable for others to purchase; if you fail to pay for an item you requested (and were granted) a hold for, you will be unable to be granted a hold for at least 60 days.

Community Behavior

The Jersey Fly Girls have accounts on several social media platforms as a way to connect with people, share sizing & styling advice, offer shopping opportunities and foster a genuine community where people can feel comfortable. The Jersey Fly Girls will not tolerate bullying, hate speech or other negative commentary. If you are found to be participating in an unacceptable manner, the Jersey Fly Girls reserve the right to remove your post(s) and block you from the Jersey Fly Girls online community without warning or notification. 

Hostess Rewards & Customer Appreciation Gifts

Pop-Up Hostesses will earn 1 FREE item for every 10 items purchased at her party.

Hostesses who have a pop-up in our boutique will earn 2 FREE items for every 10 items purchased at their party. 

For every 15 items you purchase at full-price from the Jersey Fly Girls boutique, you will be eligible for an appreciation gift. You can choose the style & size (must be a style we carry) and we will handpick a piece for you OR you can choose to donate your gift and the Jersey Fly Girls will donate your gift.

Final Sale

All items marked final sale are not eligible for exchanges, refunds or credit barring defect. Other items that are final sale:

  • ALL LEGGINGS

  • Discounted/reduced price item(s)

  • Mystery item(s)

  • 'Borrowed Beauties' or other consultant's inventory

Exchanges & Credit

An exchange can be made within 14 DAYS of purchase, if: 

  • Original receipt can be provided

  • Item(s) are intact with tags attached

Once accepted by the Jersey Fly Girls, a credit will be issued that must be used within 30 DAYS of issuance. Credit must be used on existing inventory in boutique; not eligible for new styles, inventory or other consultant's inventory. 

Refunds

A refund can be issued, if:

  • The item(s) are shipped/provided to the Jersey Fly Girls within 7 DAYS of purchase

  • Item(s) are intact with tags attached

  • Original receipt can be provided

A full refund will be issued*, no questions asked, given you can fulfill the above requirements. The Jersey Fly Girls will confirm receipt of the item(s), issue a full refund and send confirmation to you. *This policy does not apply to inventory from other consultants, sale items or other items marked as final sale. Any request for a refund outside of the aforementioned qualifications is at the discretion of the Jersey Fly Girls.